What is the purpose of creating a workflow diagram?

Creating a workflow diagram serves the primary purpose of visualizing and documenting the steps involved in a process. This visualization allows stakeholders to understand how tasks are sequenced and how information flows through the process. By representing the various components, including inputs, actions, decisions, and outputs, a workflow diagram facilitates clear communication among team members and helps identify potential bottlenecks or inefficiencies in the process.

Workflow diagrams are valuable tools in business analysis as they not only clarify processes for current team members but also serve as references for onboarding new team members or for stakeholders who may need to understand the processes without getting involved in the minutiae. By documenting the process visually, it becomes easier to discuss improvements, changes, or automations that could enhance efficiency and effectiveness in business operations. This visual tool also aids in aligning team members' understanding and expectations regarding their roles and responsibilities within the process.